Support
Questions about a price, the app or your account.
Write to us
Tell us what happened and what you expected. Include your app version, iPhone model and iOS version, plus the fragrance, size, Condition and store if the question is about a price. A screenshot can help. Never send your password or a sign-in code.
For help with your Member account, send your email from the address you use to sign in. Please never send your password or a sign-in code.
Common questions
How often do prices update?
Once a day. The daily Check reads prices at several stores and updates the Lowest price and Verdict.
Why is the store’s price different?
Stores can change prices between Checks. Coupons may also have conditions of their own. Always confirm the price at the store before you buy.
Who handles orders, shipping and returns?
The store does. You buy directly from the store, under its terms. Contact the store about your order, delivery, returns or a refund.
How do I delete my account?
Open Account in the app and choose Delete account, then confirm. You can also request deletion by email. See the full deletion steps.