Delete your account
You can delete your Saving Scents account in the app, or ask us by email.
In the app
- Open Account.
- Choose Delete account.
- Review the “Delete your account?” confirmation. It shows your account and sign-in, your Watchlist and targets, and your Alert history and settings.
- Tap Delete my account to confirm, or Cancel to keep it.
Deletion can’t be undone.
Request deletion by email
This website cannot sign you in. Email support@savingscents.com with the subject “Delete my account”. Send it from the email address on your Member account so we can confirm the request is yours.
What gets deleted
Your account and sign-in, Member record, Watchlist, Targets, Alert history, settings, phone Alert registrations and Apple sign-in token are removed from our database when the deletion completes. If you signed in with Apple and the app says so, finish by removing Saving Scents in iPhone Settings: your name, then Sign-In & Security, then Sign in with Apple.
What may remain
- Deleted data can remain in an encrypted nightly backup, which expires after 7 days. If we ever restore a backup, we first remove every account we know was deleted after it was made.
- The Catalog’s price history is not personal data and stays available for everyone.
- Sign-in logs are short-lived and follow Supabase’s retention period. Crash reports and usage counts, if you turned them on, are not linked to your account and follow their services’ retention periods.
- Support emails are kept as long as needed to help you and keep a record.
See the Privacy Policy for the full retention details.